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ENBIS8 Athens

21 – 25 September 2008 Abstract submission: 14 March – 11 August 2008

ISBIS: Statistics of Networks and Call Centers

23 September 2008, 09:00 – 10:00

This session is organised by David Steinberg on behalf of ISBIS as co-operation with ENBIS.

Constructing Classification Trees via Data Mining and Design of Experiments Concepts
09:00 – 09:20
Irad Ben-Gal, Eugene Kagan and Niv Shkolnik

QED Queues: Quality- and Efficiency-Driven Call Centers
09:20 – 09:40
Avishai (Avi) Mandelbaum

Fast Semiparametric Models for Active Network Tomography
09:40 – 10:00
George Michailidis


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